Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Century crews are already moving. Our New Century-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

We built our New Century branch after hearing the same complaint over and over from New Century, KS property owners — the "24/7" number that never actually answers. Every technician on our New Century roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in New Century isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Century, KS licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Century, KS warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a New Century property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one New Century call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New Century jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Century dispatcher will give you an honest read on urgency, not a sales pitch.
We size the New Century response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our New Century units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Century, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Century properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New Century job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every New Century drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside New Century, KS, most New Century calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a New Century job done, and getting there again is on us, not you.
Our New Century team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available New Century crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Our New Century technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Century work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside New Century, KS, most New Century calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New Century job before any drying equipment starts running.
Around-the-clock coverage in New Century includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Century insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Century job as complete.
Yes, our New Century crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our New Century work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a New Century home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in New Century significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our New Century guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New Century coverage extends through the zip codes shown here and into nearby New Century, KS communities.
Beyond New Century itself, our coverage extends across nearby zip codes, with additional New Century, KS crews available for large-scale or commercial losses. If your address falls inside or near New Century, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Century, New Century, KSCall now and speak with a real New Century dispatcher, not a national call center.
Call +1-844-578-1604